Delivery & Returns

Shipping

We charge $10 for Australia Standard post or $15 for Australia Express post per order.

ServiceDelivery speedCoverage
Express Post parcels Next business day delivery. Covers 80% of Australian business addresses, private addresses and Post Office Boxes.

 

Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.

If your item is for an address outside the Express Post network, Australian Post will use the fastest possible transport links, but it won’t be covered by they Next Day Guarantee.

Standard Parcel Post Delivery in 2 or more business days after posting

Covers all of Australia.

Sending to same state
Metro – up to 2 business days
Country – up to 5 business days

Sending interstate:
Metro – up to 3-6 business days, depending on lodgement and destination points
Country – Please ask at your local post office

Please allow 1-2 business days to handle orders

Returns & Exchanges

You can return an item for a refund or exchange if you:

  • Received a damaged and/or faulty item
  • Received an incorrect item

Please allow 3 – 5 business days for your refund to process and appear back in the same account used to place your order.

Please note, delivery fees are non-refundable.

If you have any further queries, please contact us.

Any rights you have under this policy are additional to any rights you may have under Australia consumer laws.